FAQ

Our Mystery Scoops are jewelry surprises based on your preferences. You can choose options like gold, silver, mixed pieces, rings, bracelets, necklaces, earrings, or full mystery.

Our Mystery Bags are jewelry surprises based on your preferences. You can choose between our charms: Heart, Star, Flower, Bow or Kiss for the chance of an extra piece.

Orders are packed with love and shipped as soon as possible. Delivery time usualy takes around 8-12 business days depending on your country. You’ll receive tracking once your order is on the way.

All of our jewelry is made of stainless steel. It is waterproof, durable, long-lasting, and perfect for everyday wear.

We want you to love your JEMA jewelry. If your piece arrives damaged or has any issue, please contact us and we’ll be happy to help.

Warranty for 30 days.

JEMA ORDERS 💌 

As seen on TikTok and Instagram...

  1. Choose your surprise 🎁
    Pick a Mystery Bag or Mystery Scoop.
  2. Tell us your preferences 🎀
    Gold, silver, ring size, video option, bell option, or special notes.
  3. We pack your order
    Your jewelry is carefully packed with love from Germany.
  4. Enjoy your surprise 📦 💌 ✈️
    Waterproof stainless steel jewelry + possible free gifts.

🌍 Worldwide Shipping from Germany

Fast dispatch, and tracked all the way to you.

✨Made to wear every day

Waterproof & tarnish free

💌 Packed with love

Every order is put together by us with lots of love and details.

🌟 24/7 support

Always here to help